Frequently Asked Questions
1. Can I reply to my employees who submit anonymous messages?
- Yes! Even if your employee chooses to be anonymous you can reply to gather further information to help.
2. What if my employees don’t speak English?
- kendr will translate messages to and from Spanish, Chinese and Korean with many more to come.
3. How do my employees use kendr?
- Employees download the free app from App Store or Google Play and sign up with your unique employer code.
4. Can employees attach photos or videos?
- Yes. kendr supports attachments to better relay the message they want to report.
5. What happens after I receive a message?
- With our admin dashboard you can reply to employee, add custom tags to messages and manage issues.
6. How do my employees know their message was received?
- kendr offers auto replies so employees know that someone is listening. You can use default best practice messages or write ones for your company.